Policy page
Please click on the buttons below to see our policies we have in place for our company and operating procedures.
Privacy Policy
1.a
Your privacy is important to us. It is Wroath Marine's duty to respect your privacy regarding any information we may collect from you across our website, www.wroathmarine.co.uk, and other sites we own and operate.
1.b
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
1.c
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
1.d
We don’t share any personally identifying information publicly or share this with any third-parties, except when required to by law.
1. e
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
1.f
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
1.g
This policy is effective as of 30th September 2021
COVID-19 SAFETY UPDATE
Updated 19th July 2021
According to Government Guidelines, we are allowed to operate our shop and workshop under current guidelines in terms of the COVID-19 Pandemic; I.e: Mask wearing and Social Distancing though not enforceable, is kindly reccomended till we receive further instructions from the Government.
We are able to continue operating our business and can still visit to work on your vessel, (Our team will maintain a social distance and Masks can be worn during these visits if necessary)
We are available on email during Monday-Friday 9-5:00pm. and by phone Monday - Friday 9:00am-5:00pm
The safety and wellbeing of our colleagues and customers remains our number one priority and we continue to maintain all of our COVID-19 secure procedures. We ask that all of our customers help us by continuing to comply with them.
During the COVID-19 Pandemic and beyond, the safety and wellbeing of our people, our customers and the communities we serve will always be our priority, and remains at the heart of our decision making process here at Wroath Marine.
To support the UK Government’s encouragement of construction and building activity as an engine for economic recovery, we have a critical role to play in the supply chain. In order to protect colleagues and customers, and ensure our business can remain open, we have adapted our ways of working, and will continue to provide our outstanding service
We continue to follow the latest official guidance and carefully monitor the COVID-19 situation. We remain committed to working closely with Government, customers and the wider industry to maintain safety and wellbeing.
If anyone has concerns about our safe working arrangements, please raise them with the local manager Tim, or email wroathmarine@gmail.com
Our COVID-19 Risk Assessment
In line with sound Health and Safety practices we have undertaken a COVID-19 risk assessment, taking into account how we operate whilst continuing to maintain the safety and well-being of our colleagues, customers, suppliers and others involved in our day-to-day activities. Our assessment for our showroom is available below and will be reviewed on a regular basis in light of new guidance from the government.
Our Assurance Arrangements
We have arrangements in place to ensure that our businesses comply with our Social Distancing Principles and ensure that our fitters and 3rd party connections follow the same practices to keep everyone safe.
We are strictly adhering to the following:
-Social distancing rules will be in place in the shop and when we visit your vessel to work.
-Our team in the shop will wear a face covering in shops if you are visiting and choose to wear one. If you do not wish to wear one, we will maintain social distancing but do strongly recommend wearing a mask during this pandemic. (as is compulsory in all stores unless you are medically exempt)
-Before entering our Shop we do encourage that our clients please ensure a face covering is worn; to keep yourself and our colleagues safe.
-we also ask that you use hand sanitizer upon entering the store and when you arrive on the second floor of the store.
We will continue to strive to provide the best service that we possibly can. Bear with us - the availability of colleagues may impact our operation, and our ability to deliver or load certain products will be dependent on social distancing rules being adhered to by all. But, as always, we will do our best for you.
Please help us to support you by working within the guidelines.
Kind regards, Wroath Marine.
Conditions of Website Use
Information About Us
www.wroathmarine.co.uk is a website operated by Wroath Marine LTD is Registered in England & Wales under company number 04595529 and our registered office is located at Wroath Marine, Unit 7 , Cowes Yacht Haven. Cowes, Isle of Wight, PO31 7XJ . Our VAT number is 381047169.
Terms of Website Use
These are the conditions of use of this website. Please read them carefully as by viewing and using this website you indicate your acceptance of them and your agreement to be bound by them. You can print these conditions if you would like to retain a copy. Our Privacy Policy sets out how we will process information about you and also forms part of these conditions.
If you are a consumer, nothing in these conditions will affect your statutory rights and if any of these conditions is held to be illegal, invalid or unenforceable in law, then it shall be deleted from these conditions but the remaining conditions will survive and continue to be enforceable.
Accessing Our Website
We reserve the right to revise this website or withdraw access to part or all of it at any time. We may also change these conditions from time to time so you should check back regularly as you will be bound by any changes from the next time you access the website.
The material and information on this website is directed solely at and is to be used only by persons who access it from within the United Kingdom and these conditions are only available in English. The release, publication or distribution of the information contained on this website in jurisdictions outside the United Kingdom may be restricted by laws that apply in other jurisdictions.
Reliance on Information on this Website
Although we have taken reasonable care to ensure that the information on this website is accurate and up to date, you should not rely on it as it is provided on an ‘as is’ basis and for guidance only. We and our affiliated companies do not make any warranty of any kind (expressed or implied) as to, or accept liability for, (in each case to the extent permitted by law), the accuracy, completeness, currency or reliability of any information contained on this web site.
Our Liability
The material displayed on this web site is provided without any guarantee, condition or warranty and we accept no liability for:
(a) economic loss (examples of which are loss of revenues, data, profits, contracts, business or anticipated savings),
(b) business losses or expenses,
(c) loss of goodwill or reputation, or
(d) indirect loss or damage,
that arises from your reliance on, or the use of, the website (except for any claim arising from any purchases you make which will be governed by our Terms and Conditions of Sale).
However, we never restrict our liability in respect of fraudulent misrepresentation, death or personal injury caused by our negligence or any matter which it would be illegal for us to exclude, or try to exclude our liability.
Viruses and Hacking
We cannot guarantee the speed or security of this website and we shall not be responsible for or liable to you for any loss or damage caused to your computer equipment, programs or data arising as a result of the presence of any viruses, electronic bugs, Trojan horses or other technologically harmful material that may infect your computer due to the use of this website.
Links from our Website
Where this website contains links to other websites or resources from other third parties they are provided for your convenience only. We and our affiliate companies have no control over the content of those sites or resources and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
Copyright and Trademarks
The copyright in all website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other materials on this website belongs to us, our affiliates and our suppliers.
You may download and print extracts from this website if you want to keep a copy or for your administrative purposes provided that you do not modify any material and you retain the copyright notice and provided that you do not make commercial use or gain from the website or any of its content. Any other use of material on this website is strictly prohibited without our prior written consent.
All brand names used in the website are trade marks or trade names of their respective holders. Your use of any of these names or titles may constitute an infringement of the holders' rights.
Jurisdiction and Applicable Law
This website, all its content and any contract brought into being as a result of its use shall be governed by and construed in accordance with English law. By using this website you agree to submit to the exclusive jurisdiction of the English courts.
Updated 26th April 2024
Cookies Policy
Use of Cookies by Wroath Marine
We use cookies on this website to enable visitors to have the best possible experience. We collect analytics information to find out things such as the number of visitors to the various parts of the website and how our website is performing for our customers. We also use cookies to personalise content and services. This cookies policy tells you more about our use of cookies and the choices you have.
What are Cookies?
Cookies are small files that websites place on your computer, mobile phone, tablet or other device. They remember that you have visited the website before. They make it easier for you to maintain your preferences and they enable certain features of the website to work, such as the shopping basket. They may also tailor the information or adverts you see on the site.
This is important to us because we want to make sure our website is as user friendly as possible, ensuring you have a good experience when browsing or purchasing on our website.
In addition to the cookies managed by us and our service providers, some cookies are set by other companies which are part of wider advertising networks. This site uses cookies from Google and Microsoft Bing to provide you with advertising tailored to your preferences (both on this and other websites).
Types of Cookie
Session cookies: These are stored while you’re browsing. They are deleted from your device automatically when you close your browser.
Persistent cookies: These are saved on your computer so they don’t get deleted when you close your browser. We use persistent cookies when we need to remember who you are from one visit to the next, for example to remember your preferences.
How can you prevent or remove Cookies?
If you want to, you can block or disable the cookies in your browser and you can delete all cookies that are stored on your computer. You can do this as often you want to. To find out how to do this for your particular browser you can go to "help" on your browser's menu or you can visit http://www.allaboutcookies.org/
What happens if I disable Cookies?
You need to be aware that should you choose to disable cookies from your browser it may prevent you from taking full advantage of this website and some or all of the areas of the website may fail to work for you.
Details of the cookies we use
Below are more details of the cookies used on this website. The cookies are in order from least intrusive to most intrusive.
Essential cookies: These perform a variety of functions, such as keeping a visitor logged in to their account, retaining items in the shopping basket or if a quote is requested, ensuring information is displayed correctly on the website and recording whether visitors have accepted the use of cookies.
Analytics: We use Google Analytics to assess how visitors use the website, to understand how visitors arrived at the site (e.g. using keyword searches), to monitor how long visitors remain on the website and when they return, and to control website traffic at busy times. These cookies use anonymous information only.
Security cookies: These cookies help prevent attacks on the website including attempts to steal the information a visitor enters on website forms. They also help identify fraudulent activity.
Functionality: We use cookies to enable automated email services to work and to enable visitors to see the correct view of the website, for example if different versions are being tested. Cookies are also used for the management of orders, collections and deliveries. If the website offers product reviews, surveys, live chat facilities or videos, cookies will be used to manage this functionality.
Preferences: If you select a favourite branch or location or indicate other preferences, a cookie will remember that information.
Performance monitoring: These cookies record a visitor’s progress through a browsing session for problem solving and to identify an errors in the use of the site that the visitor may experience. They also link a visitor’s actions with website usage and performance. Some cookies identify the visitor’s IP address, browser and device type.
Advertising/Marketing: Cookies from Red Eye and Force24 ensure marketing communications are relevant and monitor how customers respond to emails. They are also used to send email reminders about items left in the shopping basket.
Social Media: Cookies track the products viewed by a visitor to the website and may serve similar adverts on when the user visits their [Facebook] page. Other cookies enable visitors to share or like items on our website using social media buttons.